If you do not arrive with your own car, we can arrange a taxi transfer from the airport to the base. If you arrive later than our usual office hours, we will leave a message at the office door telling you how to get to your ship. The check-in will take place the next morning.
How do I get to the marina?
When do I get on my boat?
Our standard check-in time in Europe is 5 p.m.. On request we also offer early check-in for an extra charge. The number of early check-ins is limited. Should the check-in be delayed, e.g. due to damage to previous customers, we will try to communicate this delay in good time.
How does check-in work?
Once you arrive at the office, the first thing you have to do is complete the paperwork.
When your boat is ready to be handed over, one of our employees will familiarise you with the boat. After the briefing you will receive a handover protocol, in which damage or missing items will be noted if they have not been listed.
Please do not forget to ask if you have any questions!!
Are there any cruise suggestions?
You can find sailing suggestions on our sailing area pages. We will also be happy to advise you by telephone if you have any further questions.
How can I reserve marinas or buoys?
Especially in Croatia the online service of my-sea.com is recommended in order to book moorings in time, so that nothing stands in the way of a relaxed sailing day.
The service is currently available in Croatia, Greece and Turkey, Spain will follow in the near future.
Who is liable for damage to the boat?
The skipper is the person who has full responsibility on deck. If you have a professional skipper on board, he is responsible for any damage he has caused. You will be liable for any damage caused to the boat by your actions.
When does the boat have to be back in port?
If no further arrangements have been made, the ships must be returned to port by 5 p.m. before the checkout day.
Do I have to clean my boat myself?
You do not have to clean the boat yourself, but the boat should be handed over in good condition for the sake of the seamanship.
What is the checkout procedure like?
After your arrival at the port, the ship will be checked by a diver to detect possible damage under the waterline. The next day’s check-out will be carried out by one of our staff. Again there is a check-out protocol. If there is no damage, your deposit will be released immediately. In the event of damage to the ship, a damage invoice will be drawn up and the damage incurred deducted from your deposit.
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